Article 1
Parties to the Agreement
This Tutoring Service Agreement ('Agreement') is entered into on the Effective Date specified below, by
and between Ebata L.U.M.A. Studio ('Provider') and the Parent/Guardian identified herein ('Client'), for
the benefit of the Student named below.
Article 3
Schedule & Session Length
Article 5
Cancellation Policy
Cancellations made with at least twenty-four (24) hours' notice will not be charged. Cancellations within
24 hours of the scheduled session or no-shows will be billed at the full session rate. Make-up sessions
for late-cancellations are at the Provider's sole discretion.
Article 6
Missed Session Policy
Make-up sessions for late-cancellations or no-shows are not guaranteed. Make-up sessions due to Provider
cancellation will be scheduled within two (2) weeks at a mutually agreeable time. Repeated no-shows (three
or more in a billing cycle) may result in termination of this Agreement at the Provider's discretion.
Article 7
Confidentiality
Ebata L.U.M.A. Studio agrees to maintain the confidentiality of all student information, academic records,
work samples, assessments, and communications, in alignment with FERPA principles. Student information
will not be shared with third parties without the written consent of the Parent/Guardian, except as
required by law or in cases involving safety concerns where mandatory reporting obligations apply.
Article 8
Photo & Work Sample Release (OPT-IN)
Article 9
Termination
Either party may terminate this Agreement with two (2) weeks' written notice via email or letter.
Outstanding balances must be paid within fourteen (14) days of termination. The Provider reserves the
right to terminate immediately, without notice, in cases of non-payment, abusive conduct toward staff, or
repeated violations of program policies. Upon termination, all student records will be retained for one
(1) year and then securely destroyed unless otherwise required by law.
Article 10
Liability & Hold Harmless
The Provider's liability under this Agreement is strictly limited to the cost of services rendered. Ebata
L.U.M.A. Studio is not responsible for academic grades, test scores, school placement decisions, or
specific learning outcomes. The Parent/Guardian agrees to hold Ebata L.U.M.A. Studio, its tutors,
contractors, and representatives harmless from any claims arising from the tutoring relationship, except
in cases of gross negligence or willful misconduct.
♦ L.U.M.A. SIGNATURE CLAUSE
Article 11
Inclusive Practice Statement
Ebata L.U.M.A. Studio is committed to inclusive practice for every learner. We honor IEP and 504
accommodations, take a strengths-based approach to instruction, support neurodivergent learners, and
embrace cultural, linguistic, and socioeconomic diversity. Our pedagogy is rooted in the L.U.M.A.
framework — Learner-Centered, Uplifting, Measurable, and Achievement-oriented practice — and we pledge
to uphold this standard in every session with the Student.
Article 12
Communication & Updates
The Parent/Guardian will receive a written monthly progress report summarizing the Student's growth,
goals, and recommendations. The Tutor will respond to non-emergency communications within twenty-four (24)
business hours. Parents are encouraged to share concerns, celebrations, and outside-of-session
observations to support the Student's progress. A scheduled parent-tutor conference may be requested at
any time.
EXECUTED ON THIS DAY
Article 14
Signatures
Electronic signatures captured via this form are considered binding under the U.S. ESIGN Act (15 U.S.C. §
7001 et seq.) when accompanied by an audit trail of the signing party's identity and timestamp.